Policies

Airport Transportation

If you would like our driver to pick you up from the airport, guests must contact us to make arrangements prior to your trip via telephone at 561-705-5897(US) or e-mail info@clubarias.com. We will need your complete flight information prior to your arrival. Our driver will then pick you in a white Club Arias van, which will be parked to the right of the Avis Car Rental Company. If a problem arises call our local number 297-592-4042

The rate is USD $25 one way, and there is surcharge of USD $5 for trips after 9:00pm. The one-way trip from the airport is approximately 12 minutes from Club Arias B&B. Transportation to the cruise ships is $30 and to the low rise/high rise area from Club Arias B&B is $35.

Car Rental

If you would like to rent a car during your stay, feel free to contact us and depending on availability, we can rent you one of our Club Arias cars for $65/day (high season 12/1- 4/30) $45/day (low season 5/1-11/30). We have a 3-day car rental minimum. For car rentals of 4 days or more, we include the airport transportation at no charge. Included in the car rental is insurance. However, if a guest is involved in a car accident which fault of the accident is theirs, then there is a $500 deductible, which the guest is liable. For shorter stays it is recommended you rent a car at the airport or arrange airport transporation as stated above.

Notice: All car rentals must be returned in the same manner they were given, i.e., If the car is given to a guest with a full tank of gas, the rented car must be given back with a full tank of gas. Failure to do so, will not only incur a charge to the guest's credit card at check-out (theamount to fill up the car as well as a $5 penalty charge).

Check-in

Check-in time is 3:00pm - 6:00pm, (we will be happy to register guests earlier and store their luggage so guests can use the facilities until their room is ready). Guests who wish to check-in earlier than 3:00pm will be charged $25; early check ins are subject to room availability. At time of check-in per our check-in policy, all guests are required to present a copy of your passport or driver's license as well as a major credit card, which will be kept on file for additional incidentals incurred during your stay.

Check-out

Check-out time is 11:00am, for later check-outs, arrangements are possible, however, they are subject to space availability and a surcharge. Please check with our staff in advance. If a later check-out can not be arranged, you may have your luggage stored in our office until you are ready to leave. Please remember to make arrangements with us beforehand.

Late Check-out

Late check outs are possible and only upon request, but are subject to availability and an additional $25 up until 3:00pm. Any check-out past 3:00pm, will be charged a 1/2 night's rate.

No Smoking Policy

It is strictly forbidden to smoke inside any of the Club Arias rooms. Ash trays are located throughout the outside areas and guests are free to smoke outside. Failure to respect this policy will result in a USD $200 penalty, which will be charged on your credit card.

Housekeeping

Housekeeping is provided by Gloria, Monday-Saturday from 7:45am - 11:00am and is only upon guests request. The housekeeping plague must be placed outside of your suite before 12:00pm if you want your room serviced. There is no housekeeping on Sunday's.

Public Transportation

There is a local bus stop conveniently located to the left of the Club Arias B&B entrance. Buses will pick-up and drop-off wherever there is a "Bushalte sign. The local bus service, operates daily along the main road. Buses arrive at the bus station every 30 minutes on the hour, starting at 5:45am until 12:00am. The central bus station is located in downtown Oranjestad, across the road from the cruise terminal next to Royal Plaza. The fare for a one-way trip is US $2.30.

Free WiFi

Free WIFI is offered to our guests at Club Arias B&B. WIFI is available on most parts of the property. Upon arrival you will receive the password of our free wireless internet access.

Laundry Service

Laundry service is offered and priced per weight of laundry bag. Laundry takes between 24-48 hours.

Are pets allowed?

No, pets are not allowed. Although Club Arias B&B loves all animals, we have to take into consideration guests with allergies and who are sensitive to animals and therefore, cannot have pets in the rooms. Club Arias B&B does however, have three outdoor house cats (Felix, Misty & Lampoon) on property as well as birds.

Travel & Cancellation Policy & Insurance

We highly recommend all guests protect themselves for losses due to last-minute cancellations or no-shows. Because we are a small, independently owned business, we are not flexible when it comes to collecting fees for last-minute cancellations and no-shows. Club Arias does not refund any monies to guests for cancellations. However, we will credit you your cancelled stay for a future time, which can be gifted to a friend or family member. The credit will be based on the date and rate originally booked. Guests maybe subject to pay an additional fee based on when they choose to reschedule i.e. high season/holidays.

Please carefully read our cancellation policy, and consider contacting your insurance agent for travel insurance. To find the right Travel Insurance, visit: InsureMyTrip

Free Parking at Club Arias

Club Arias B&B offers complimentary car parking on property. Car parking is subject to availability and strictly at your own risk. Club Arias B&B does not accept any responsibility for lost, stolen and/or damaged items what-so-ever.